For me the scheme is about more than just security, it covers a wider range of criteria that is equally important to our customers. It also represents much better value for money, which is very important in this day and age. The site assessments also help flag up issues that may not be picked up otherwise so even more benefit in my view!
Graham Titchener, City of York Council
People's Parking offered Excel a review of our services in a way that ParkMark didn't - it was fresh, user friendly and more cost effective! In addition to showcasing the facilities we offer, it lets customers know whether a site is right for their particular needs and takes some of the guesswork out of choosing a car park.
Alun Cockcroft- Excel Parking Services
We chose to go with People’s Parking as we identified with what the award stood for. We wanted all our customers to feel both safe and inclusive and we feel the People’s Parking award shows that we have prioritised these objectives at Brighton and Hove City Council.
Paul Haines, Brighton & Hove City Council
We chose the peoples parking accreditation because it focused far more on the customer experience rather than simply being a certificate on a wall. Our business relies upon attracting motorists to our sites so having a Standard that ensures you consider the full range of potential users offers a fantastic edge in a competitive industry. Equally, the end user is offered a clear and impartial view on the venues suitable for their needs. We are very proud to have been awarded this accreditation and will continue to apply it to the sites we manage.
Dyl Kurpil, District Enforcement
It was great to be the first University to join People’s Parking as we wanted an accreditation that was customer focused and easy for people to understand. The assessment process was simple and People’s Parking was always on hand to give me any help that I needed.
Fiona Macey, University of York